||This headset is completely useless. I installed it on my brand new custom scooter and I rode it for two hours, landing all of my tricks. I went to do a triple combo trick, landed it, and then I heard a crack. That's not something you want to hear two hours into riding a very expensive scooter. When I disassembled my scooter, I discovered that my brand new bearing had broken open and cracked in several places. I know tilt is a great company, but this headset isn't it. I'm hoping I got a lemon. If possible, I'd like a refund or an exchange because that's not right that it only lasted 2 hours.
Απάντηση από SkatePro: Hi Tommy,
We are very sorry for your experience with the headset.
There are many factors and reasons that might have caused this issue. From production error, improper tightening or simply unexpected results from tricks.
The most important thing is that you reached to us and as far as I saw in our system, your claim got approved and my colleagues shipped you the replacement products you need.
Hope everything is going well with your scooter.🛴
If you need extra help, do not hesitate to contact us 😊
Have a great day!